Leylove




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customer service


Information
Susan Ripley Ayers 469.877.5271
Camilla Love McGraw 917.434.1294
275 Casa Blanca Avenue
Fort Worth, Texas 76107
info@leylove.com

Please call us during our business hours (Monday thru Friday 9:00am - 6:00pm EST) or feel free to email us at if you have any questions about your order. Please reference your order number when inquiring about an order that was placed. We are here to help!
If there is a piece of jewelry that you have seen that is not featured online please email us at info@leylove.com for availability.

Shipping
Please allow 10 business days for your order to be shipped. Please note we cannot ship to P.O Boxes. Shipping/Handling charges include delivery charges as well as the secure packaging of each item. Please contact us for shipping rates outside the U.S.

FedEx Ground®$8.00
FedEx 2Day®$16.00
FedEx Standard Overnight®$36.00

Returns
We will be glad to refund your money for any item that you are not completely happy with. The item MUST be returned to Ley Love within 10 days from the date you received the item in its original unused condition. We are happy to exchange for store credit any item that is received after 10 days however we cannot accept RETURNS or EXCHANGES after 30 days from your purchase date.

Gift Certificate
Ley Love has gift certificates available to purchase online.  Click here and just add to your cart the amount that you would like to purchase and use it till it's done. If you don't use it all in one sitting, just be sure to use it the next go round!

Jewelry Care
Please expect slight size variations in each stone due to our use of all natural stones. Please remember that the slight size variations and imperfections resulting from the use of natural stones only help to create our one of kind pieces. Keep your jewelry in a clean, dry place such as a fabric-lined jewelry box or wrapped in a soft piece of cloth. Store pieces individually so that they do not tangle or scratch one another. Avoid bringing jewelry into contact with perfume, hairspray or harsh chemicals such as bleach or chlorine. It is best to put jewelry on last while getting dressed and to remove while washing hands, performing housework, swimming, or engaging in other strenuous activity. Over time, silver, and even gold, will tarnish with exposure to air, chemicals, and oils in the skin; be sure to clean the jewelry properly. Pieces are best cleaned using a soft cotton cloth or felt with mild, non-abrasive soap and warm water. Be very careful not to dislodge any stones or wires since they are so delicate. Rinse pieces thoroughly and allow to air dry completely before storing. When washing necklaces, be careful not to get the stringing materials wet (eg: silk thread or jeweler's wire). For best results, clean pieces periodically and handle with care! Note: Do not use tissue paper or paper towel for cleaning, as their fibers can result in scratching. Be cautious if using commercial cleaners, as many can cause damage to certain semi-precious stones. Remember this jewelry is fragile and should be handled with care at all times!

Wholesale
For styles and wholesale pricing information please email us at info@leylove.com. Please include the following information in your request:

Company Name
Address
Phone Number
Resale Number
Type of Business
Contact Name
Phone Number and Extension
Email
Fax Number

Logo Design
Brooke James, www.bjamesdesigns.com

Photography
Pamela J. Gillin, www.bulldogphotography.com

Bridal
If you are planning a wedding and interested in purchasing any jewelry for bridesmaids gifts email us at info@leylove.com for ideas. 15% off for 4+ identical pieces.





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